Total Media



Total Media is one the UK’s leading media agencies, and has been based in its Kensington offices since its inception over 30 years ago. The firm asked us to refresh the business’s branding as The Behavioural Planning Agency, committed to planning media ‘for people, not profiles’. Working around a fully operational business over two weeks and three weekends, we adapted the existing space to reflect this new and dynamic identity.

In the waiting area, we matched new furniture, including a refurbished bronze and back-painted glass reception counter, with herringbone flooring, feature lighting and punchy artwork. The vibrant touches of colour were taken from the palette specified in the new Total Media brand guidelines.

The herringbone and textured carpet tiles continued through the refurbished washrooms into the shared Tea Point and Breakout area. We completely redesigned the kitchen layout to make full use of the space. New booth seating from Orangebox, stools by Arper and a shared table from Boss Design all combined to create a stylish shared space for working and taking a break.

Total Media’s meeting rooms are always in use, so installing new flooring, glass doors, Orangebox tables and Senator seating was a challenge, but careful coordination saw us achieve this within the programme time. Internal meetings had previously been held in a meeting room known, not wholly affectionately as ‘The Hot House’ on account of its lack of light and air-conditioning. We stripped out the room and replaced all the furniture and finishes, creating a new, high-impact space that forms a focal point across the open plan area.

Working in an occupied space can present many different challenges. The Total Media team were hugely accommodating to the demands of the refurbishment, and were great to work with – a successful partnership in all respects!


From the first pitch, it was clear Interior Lab were above and beyond the competition – professional, honest, creative with a ‘can-do’ attitude that shone through in their presentation.
Their onsite work did not disappoint. Highly professional, with an eye for detail, Interior Lab were a pleasure to deal with, delivering our fit out project on time and on budget, against a challenging brief. We couldn’t be happier with the finished product, which has been extremely well received by colleagues both local and global. We would not hesitate to recommend Interior Lab.

Merck Group

InteriorLab were great! These guys know what they are doing and go the extra mile, in a friendly and professional way. Not only is the service expert and reactive, costs are transparent and they take the time to educate you. We engaged in multiple projects with the team and wouldn’t hesitate recommending them to anyone!

MWR InfoSecurity

Interior Lab were responsible for stripping and re-fitting the new MA offices and we are thrilled with the results. Great care was taken to ensure the new space was on brand and sensitive to the long-standing reputation of the MA. As well as finishing the project to a superb standard, Interior Lab made sure we were able to start working in the new offices on time.

Magistrates Association

Everyone at Interior Lab were incredibly professional and friendly; always going above and beyond dealing with queries and issues as they arose. The MA are glad to recommend Interior Lab to anyone.

Magistrates Association